Returns, Refunds & Replacements

All produced products are final sale. Customers must report damaged, defective, misprinted, missing, or incorrect products within 14 calendar days after delivery.

1. Scope

This policy applies to products purchased directly from humanbodylimitless.com. Purchases made through another marketplace or retailer are governed by that seller's policy. HumanBodyLimitless, LLC is the retailer and the customer's point of contact for all return, refund, replacement, and delivery claims.

2. All Produced Products Are Final Sale

Products are produced to order. Once an order has been produced and delivered, it cannot be returned or exchanged for a refund except where required by applicable law. Human Body Limitless does not provide returns, refunds, credits, or exchanges for:

• Buyer's remorse or a change of mind
• A product, flavor, size, or quantity selected incorrectly by the customer
• A dislike of taste, texture, scent, color, or other personal preference
• An opened or used supplement, food, beverage, skincare, haircare, soap, or personal-care product
• An order placed with incorrect or incomplete delivery information

3. Damaged, Defective, Misprinted, Missing, or Incorrect Products

Inspect the order promptly. Contact humanbodylimitless@gmail.com within 14 calendar days after delivery if a product arrives damaged, defective, incorrectly printed, incorrectly labeled, missing from the shipment, or different from the product ordered. The claim must include:

• Customer name and order number
• Product name, quantity, and SKU if available
• A brief explanation of the problem
• Clear photographs of the affected product
• Photographs of the shipping package and shipping label

4. Do Not Return or Discard an Affected Product

Do not return, mail, use, or discard a damaged, defective, misprinted, or incorrect product unless Human Body Limitless gives written instructions. Keep the product, original packaging, shipping package, and shipping label until the claim has been reviewed. Mailing a product without written instructions does not create a right to a refund.

5. Review and Primary Remedy

Human Body Limitless will review the evidence with its fulfillment provider. Submitting a claim does not guarantee approval. When a manufacturing, printing, fulfillment, or carrier error is confirmed, the primary remedy is a replacement of the affected product at no additional product or standard shipping cost.

6. Refund After a Defective Replacement

A refund may be considered when a replacement supplied for an approved defect claim is also investigated and confirmed defective. An approved refund will be issued to the original payment method. The customer's bank or payment provider may require additional processing time before the credit appears.

7. Order Changes and Cancellations

Orders enter production quickly. Contact Human Body Limitless immediately after ordering if an address correction or cancellation is needed. An address change may be possible only during the first two hours after an order is placed and before acceptance for fulfillment. Once an order has been accepted, prepared, or sent to production, it generally cannot be changed or canceled. A request is not effective until confirmed in writing by Human Body Limitless.

8. Incorrect Product Selection

Review the product name, flavor, size, quantity, ingredients, warnings, and delivery information before completing checkout. Human Body Limitless does not provide a refund or replacement when the customer orders the wrong item.

9. Incorrect Addresses, Unclaimed Orders, and Refused Delivery

The customer is responsible for providing complete and accurate delivery information. Orders returned, abandoned, destroyed, or lost because of an incorrect or incomplete address, missing apartment number, incorrect recipient information, refusal, recipient unavailability, failure to collect, or failure to pay customs charges are not eligible for a free refund or replacement. If a package returns to the fulfillment facility and reshipment is available, the customer is responsible for the reshipment and handling costs. Return to the fulfillment facility is not guaranteed.

10. Lost Packages

If an order has not arrived by the estimated delivery date, contact humanbodylimitless@gmail.com no later than 30 calendar days after that date. The customer must provide the order number and tracking or carrier information confirming the package was lost. After the loss is confirmed, the customer may request a replacement at no additional product or standard shipping cost.

11. Packages Marked Delivered

A package shown by carrier tracking as delivered to the address supplied by the customer is not treated as lost in transit and is not eligible for a free refund or replacement. The customer should check the delivery location, household members, neighbors, building management, and carrier before contacting Human Body Limitless.

12. International Orders

Customers are responsible for customs duties, import taxes, brokerage fees, recipient availability, and information required for customs clearance. An order refused, abandoned, destroyed, or returned because the recipient did not pay required charges or comply with delivery requirements is not eligible for a free refund or replacement.

13. Mandatory Consumer Rights

Nothing in this policy limits a consumer right that cannot lawfully be waived. If mandatory law in the customer's jurisdiction provides greater rights, those rights control only to the extent required by that law.

Contact

HumanBodyLimitless, LLC
Website: humanbodylimitless.com
Email: humanbodylimitless@gmail.com