FREQUENTLY ASKED QUESTIONS

Please note, that usually, order fulfillment time takes 1-5 business days before shipping. The countdown starts as soon as the order status changes to "Accepted". The first 24 hours, the order status will indicate "New".

You can make changes to the shipping address or cancel the order. However, as soon as the order is "Accepted", it is sent to our Fulfillment Team for preparation. It is not possible to edit/cancel the orders at this point.

Please see the shipping times below:

USA - Regular	1-4 business days	USPS
USA - Express	1-3 business days	FedEx
Canada	4-14 business days	Passport Global
Australia	4-14 business days	Passport Global
Western Europe (Belgium, Denmark, France, Germany, Italy, Monaco, Netherlands)	4-14 business days	Passport Global